Terms of Service

Effective date: 4 May 2026 · Last updated: 4 May 2026

Plain summary: OddsOut is a recovery-support tool, not a medical service. We charge a subscription after a free trial. You can cancel any time. Be kind in the community. We do our best to keep the app running, but it's not a substitute for professional help in a crisis.

1. Acceptance of these Terms

By creating an account or using OddsOut ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the App.

These Terms form a legally binding agreement between you and Diogo Alexandre de Freitas Dias Ipolliti Carrelhas ("we", "us", "our"), based in Lisbon, Portugal.

2. Eligibility

Important — OddsOut is not medical care: The App is a self-help tool to support your recovery from gambling addiction. It is not a substitute for diagnosis, treatment, or therapy from a licensed mental health professional. If you are in crisis, please contact a qualified helpline (the App provides direct links) or emergency services.

3. The service we provide

OddsOut offers tools to support your recovery, including:

Features may evolve, be added, or be removed over time. We will give you reasonable notice before removing a feature you actively use.

4. Subscriptions, free trial and billing

4.1 Free trial

New accounts receive a 30-day free trial of all premium features. You will not be charged during the trial. We will remind you before the trial ends.

4.2 Auto-renewing subscriptions

After the free trial, your selected plan (monthly or annual) renews automatically at the then-current price unless cancelled at least 24 hours before the renewal date. Renewals are billed by Apple (App Store) or Google (Google Play) — not directly by us — and you can manage or cancel renewal at any time in your phone's subscription settings.

Current prices are displayed in the App before you subscribe and may differ by country and applicable taxes.

4.3 Cancellation

You can cancel any time through your phone's subscription settings:

After cancellation, you keep premium access until the end of the paid period. We do not pause or partially refund unused time.

4.4 Refunds

Refund decisions are handled by Apple or Google according to their respective policies, not by us. To request a refund:

5. Acceptable use

You agree not to:

We use automated content moderation to detect gambling promotion and harmful content. Posts that violate these rules may be blocked automatically. We may also suspend or terminate accounts that repeatedly violate these Terms.

6. The community and your content

When you post in the forum, reply to others, or send messages to a Battle Buddy, you are responsible for your content. By posting, you grant us a non-exclusive, worldwide, royalty-free licence to display that content within the App so other users can see it. You can delete your posts at any time. Deleting your account anonymises your past posts (your name and ID are replaced with "Former member") so the conversation context survives without identifying you.

We do not claim ownership of your content. The licence above is solely to make the community feature work.

7. Intellectual property

The App, its design, code, content (excluding user-generated content), trademarks, and logo are owned by us. You receive a limited, personal, non-transferable, non-exclusive licence to use the App for its intended purpose. All other rights are reserved.

8. Privacy

How we collect and use your data is described in our Privacy Policy, which is part of these Terms.

9. Disclaimers

OddsOut is provided "as is" and "as available". We make reasonable efforts to keep the App running, accurate, and useful, but we do not guarantee that:

The App is not a substitute for professional medical, psychological, or financial advice. If you are experiencing a crisis or considering self-harm, please contact a qualified helpline or emergency services immediately.

10. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, the App. Our total cumulative liability to you in any twelve-month period is limited to the amount you paid us in subscription fees during that period.

Nothing in these Terms limits your statutory consumer rights under Portuguese or EU law, including rights you cannot waive by contract.

11. Termination

You may delete your account at any time through Settings → Delete Account. We may suspend or terminate your account if you materially violate these Terms, with notice unless the violation requires immediate action (e.g. severe abuse of the community).

12. Changes to the Terms

We may update these Terms as the App evolves. Material changes will be notified through the App and by email at least 14 days in advance. Continued use after the effective date constitutes acceptance of the revised Terms.

13. Governing law and disputes

These Terms are governed by the laws of Portugal. Any dispute arising from these Terms or your use of the App is subject to the exclusive jurisdiction of the Portuguese courts, without prejudice to any mandatory consumer protection rules of your country of residence within the European Union.

EU consumers may also use the European Commission's Online Dispute Resolution platform.

14. Contact

Questions about these Terms? Email [email protected].